Team journey · Lists · Conversation
Opening checklist and shift handoff
Northside Coffee has five people across two shifts and a sticky note that said "ask Jordan." Owner Priya set up three things in Portico: an opening checklist with a 6 AM reminder, a shift-notes thread so the night crew can hand off to the morning crew, and a timers list for cold brew.
- You'll needPortico Mobile for each person, and an agent. A Cloud Agent is fine.
- AppsPortico Lists (Checklist, Conversation, Timers & alarms)
- TimeAbout 20 minutes
What you'll end up with
- An "Opening" checklist that reminds the morning crew at 6:00 AM every day.
- A weekly "order milk" reminder that only goes to the owner.
- A "Shift notes" conversation where the night crew leaves notes and the morning crew gets notified.
- A cold brew timer the whole crew can see.
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Make the Opening checklist
Same list every morning, checked off in place.
- In Portico Lists, tap +, name it Opening, set Type to Checklist, and tap Create.
- Add the steps: Espresso machine on & dialed in, Pastry case stocked, Till counted, Chairs down, Flip sign to Open.
- In Settings, set When marking items to Mark in place. The closer taps Mark all undone at the end of the night.
The Opening checklist with five steps01-opening.png -
Remind the morning crew at 6:00
One reminder to everyone on the list, every morning.
- In Settings, go to Reminders and tap Add list reminder.
- When: tomorrow at 6:00 AM. Repeat: Every day. Notify: Everyone on this list.
- Note: Doors at 6:30. Opening list is up. Tap Add.
The Reminders dialog: 6:00 AM, Every day, Everyone on this list02-6am.png -
A weekly reminder just for the owner
Some reminders are only the owner's job.
- Add an item Place milk & oat milk order.
- Tap its bell (Add reminder). When: Monday at 2:00 PM. Repeat: Every week. Notify: Just me.
- Tap Add. Check the item off once the order is placed, and that week's reminder stays quiet.
The item reminder for the milk order: Every week, Just me03-milk.png -
Start a Shift notes thread
The handoff: "grinder 2 is jamming," "Mrs. Patel's cake pickup is at 9." Kept on your agent, not in someone's personal texts.
- Tap +, name it Shift notes, and set Type to Conversation.
- In its Settings, keep New message notifications on.
- The closer posts handoff notes before leaving. The opener's phone gets them as notifications.
The Shift notes conversation with a few handoff messages04-shift-notes.png -
Add a cold brew timer
A 16-hour steep everyone can see, so nobody has to remember who started it.
- Tap +, name it Cold brew, and set Type to Timers & alarms.
- Start a timer when the batch goes in. With Timer started and Timer finished turned on in its Settings, the crew gets notified at both ends.
- When it's done, a Timer finished alert offers Snooze 5 min and Stop.
The Cold brew timers list with a running timer05-timer.png -
Bring the crew in
Invite each person to each list they need.
- On each list, tap Users, then + (Invite someone).
- Send by QR, Text, or Email. Once someone is your Portico friend, pick them under Or pick a friend and tap Invite.
- New people tap Accept in Portico Mobile after opening the link. Existing friends tap Accept under List invitations in Lists.
One invite for every list: in the agent console, create an invitation of type List (Things on an Edge Agent) and tick Opening, Shift notes, and Cold brew together. A list only shows up there after you turn on Share as a Portico Thing in that list's Settings.
A new hire's List invitations panel with Accept and Decline06-list-invitations.png
Keep going
Next journeys
Team · Reminders
A bar's closing checklist
See the journey →Team · Files
A team drive that lives in the shop
See the journey →Family · Lists
One grocery list for the whole house
See the journey →Northside Coffee and its crew are a fictional illustration.